FAQ — Abdstract StudioABDSTRACTSTUDIO

Your Questions, Answered

Full payment is required at the time of booking to lock in your session. Once payment is made, the space is yours.
Event bookings require a 50% deposit via bank transfer to confirm your date. The remaining 50%, plus a $500 refundable bond, is due 24–48 hours before your event. Please note your booking isn't confirmed until the deposit has cleared — unconfirmed dates may be released to other clients.
Mastercard, Visa, American Express, EFTPOS, Google Pay, Apple Pay, PayPal, Afterpay, Zip, and Klarna. Direct bank transfer is available for event bookings only.
No — the 50% event deposit is non-refundable regardless of notice period, and it does not count toward your bond.

- More than 14 days' notice: Bookings under 4 hours receive a full refund. Bookings of 4 hours or longer receive a 70% refund (30% cancellation fee).
- Between 14 days and 72 hours' notice: 70% refund on all bookings (30% cancellation fee).
- Less than 72 hours' notice: Non-refundable in full.
- The 50% deposit is forfeited in all cases.
- More than 72 hours' notice: Any remaining balance you've paid may be refunded.
- Less than 72 hours' notice: Non-refundable in full, including any balance paid.
Cancellations can be made via email, social media, or our online booking system.
Where applicable, refunds are processed within 7 business days.
No — refunds aren't provided for change of mind, vendor cancellations, weather conditions, or third-party issues.

The bond is refundable and is returned within 48 hours after your event, following an inspection confirming no damage, no overtime, and clean, respectful use of the space. If terms are breached or damage occurs, part or all of the bond may be retained.

Your hire includes access to:
- Studio props and multiple chair styles
- Paper cyclorama backdrops in a range of colours
- Tripod and ring light
- Portable changing room and clothing rack
- Clothing steamer
- Bathroom with shower
- Kitchen sink and mini fridge
- Split-system air conditioning and heating
- WiFi and a portable speaker to connect to
Up to 80 guests standing or 60 seated. Guest numbers must stay within these limits at all times.
The studio comes styled with its signature backdrops as a complete, considered environment. For events of 45 guests or more, adjustment requests may be accommodated if discussed and confirmed at the time of booking. For smaller events, the space is intended to be used as styled — any change requests must be raised with management in advance and aren't guaranteed. Last-minute requests (the day of, or the night before) won't be accommodated and may incur fees.
Video surveillance may operate in shared and common areas for safety and security. There are no cameras in private areas such as bathrooms or change rooms.

Abdstract Studio has 2 designated parking spots, and there's a large carpark nearby with plenty of additional spaces.
Yes — the studio is on the ground floor, so there's no need to carry equipment up any stairs.

Yes. The studio must be left in its original condition — clean, tidy, and with all rubbish removed. Cleaning and pack-down must happen within your booked time. If you'd rather not worry about it, a professional cleaning service is available for $300 if pre-arranged.
Overtime is charged at $150 per hour, billed in 30-minute increments. To avoid charges, make sure pack-down is complete within your booked window.
Live entertainment (DJs, drums, etc.) and large speakers are not permitted without written consent — please ask us before booking.
Content created in the studio must not be explicit, violent, discriminatory, or offensive.
Pets require prior written approval. If approved, they must be supervised at all times, and you're responsible for any damage or cleaning required.
Not inside the studio.
No — alcohol cannot be consumed, served, or sold anywhere on the property, including outdoor areas, without prior written approval. If approval is granted, all service must comply with Victorian liquor laws.

Yes, at your own cost and responsibility. All vendors must hold current Public Liability Insurance (minimum $10 million cover) and comply with relevant food and equipment safety regulations. Food and drink vendors must also hold a valid Food Act registration and lodge a Statement of Trade (SOT) for your event date. We may ask for proof of these documents before the event — vendors who can't provide them may be refused access without refund.
Only when supplied by a professional, insured provider and appropriately sized for the space. Setup and supervision are your responsibility, and we may refuse inflatables that present safety or space concerns.
Yes, but children must be actively supervised by a parent or guardian at all times — the studio is not a childcare facility.
If vendors are positioned in driveways or carparks, or guests need to cross shared roads, the hirer is responsible for guest safety — including barriers, clear pedestrian routes, or marshals where appropriate.

You're responsible for ensuring you have rights to any content used or created during your booking. Unless otherwise agreed, Abdstract Studio may use content created in the studio for promotional purposes — just let us know if you'd like to discuss this.
Clients are responsible for their guests' conduct, and bookings are subject to our full Terms & Conditions, governed by the laws of Victoria, Australia.